City of Madison coordinates community support for Sutton Apartments residents
The City of Madison has mobilized community partners to support residents of Sutton Apartments following a water service disruption caused by unpaid utility charges by the property’s management.
Madison Utilities, an autonomous entity from the City of Madison, shut off water service to the remaining residents at the complex after the property accumulated more than $30,000 in unpaid water bills. While the City does not control utility operations, city leaders immediately began coordinating resources to ensure residents received essential support.
On Friday, Jan. 16, Mayor Ranae Bartlett, local faith leaders, and education officials gathered at City Hall to outline available assistance and provide updates for affected residents. Through this coordinated effort, multiple organizations stepped in to meet urgent needs.
ShowerUp deployed mobile shower units on site to provide residents with access to hygiene facilities. Building Church has established a fund to get residents placed into stable housing, Refuge Church will be distributing food boxes, while Madison City Schools has established a student support fund to assist impacted families. Additional community and nonprofit partners are offering legal guidance, emergency supplies, and other essential services.
“While the City does not own or manage this property, we believe in showing up for our residents,” said Mayor Ranae Bartlett. “This situation required immediate action, and I’m incredibly proud of how our community partners came together to make sure families had access to basic needs, support, and resources during a difficult time.”
The City continues working closely with local churches, nonprofits, and service organizations to coordinate aid and share information with residents as the situation develops.
Supporting organizations include Legal Services Alabama, ShowerUp, Building Church, Asbury Church, Refuge Church, the American Red Cross, One Generation Away, Kroger, and Publix.
To donate towards these essential resources, please use the provided links:
